Shippings and Return policy
Shipping
Shipping Services
Duty Uniform provides Free Standard Shipping within the United States, US Territories, US Military and Diplomatic mail. Duty Uniform provides $9.99 flat-rate shipping to any other International Locations. This includes any Domestic Service locations provided by the US Postal Service. Duty Uniform, in regards to Free Standard Shipping, will use a multitude of postal services or contracted services from the United Parcel Service (UPS). This is on a case by case basis; this aligns with our cost-saving measures while providing exceptional Service. Business Days referes to Monday-Friday, not included Holidays.
| Locations | Shipping Providers | Cost | Handling Times | Delivery Times | Time to Delivery | Tracking |
|---|---|---|---|---|---|---|
| United States, US Territories, Military FPO APO DPO | USPS, UPS | Free | 0-2 Business Days | 0-5 Business Days | 0-7 Business Days | USPS Intelligent Mail Barcode, Intelligent Mail Package Barcode, Universal Postal Union S10 Barcode, UPS Barcode |
| Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe | USPS International Priority Airmail | US $9.99 Flat Rate | 0-1 Business Days | 0-8 Business Days | 0-10 Business Days | Universal Postal Union S10 Barcode |
Regardless of the service, Duty Uniform will always provide a tracking number, or tracking numbers if split shipments.
Returns and Refunds
Duty Uniform provides free returns and full refunds worldwide. Please read the Terms for our policy on returns and refunds.
| Return Policy | Return Window | Return Cost | Products |
|---|---|---|---|
| United States, Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe | 15 calendar days from delivery confirmation | Free | All |
Shipping and Returns Support
If you are having an issue with your order, please send us a message or:
Telephone Support
Call us Toll Free at: +1-800-554-2417
You can call us between the hours of 9:00AM to 5:00PM Pacific Standard Time, Monday thru Friday
Our Address
We are located at and ship from the following Address:
4144 1/2 Monroe Avenue San Diego California 92116 United StatesEmail Support
Email: contact-us@dutyuniform.com