Shipping Policy
Thank you for visiting and shopping at Duty Uniform. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
Business Days are defined as Monday through Friday, excluding holidays.
All orders made before 12:00PM PST are processed within 0-3 business days. Orders are not shipped on weekends or holidays, orders through the US Postal Service can be delivered on weekends.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Our Carriers
The carrier chosen for a order is based on the best price available and/or the speed of delivery and the amount of insurance needed for the order.
- United States Postal Service (USPS)
- United Parcel Service (UPS)
Total delivery time
United States, Military, US Territories (Free Standard Shipping)
Estimated delivery time based on customer locations
- US Domestic: 0-7 business days (Free Standard Shipping)
- Military FPO/APO/DPO: 0-23 business days (Free Standard Shipping)
- Puerto Rico: 0-23 business days (Free Standard Shipping)
- Guam: 0-23 business days (Free Standard Shipping)
- American Samoa: 0-23 business days (Free Standard Shipping)
- Northern Mariana Islands: 0-23 business days (Free Standard Shipping)
- US Virgin Islands: 0-23 business days (Free Standard Shipping)
International
- All destinations: 0-23 business days ($5.00 USD Flat-Rate Shipping)
Delivery delays can occasionally occur. Especially during high-volume seasons.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Duty Uniform is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If you received your order damaged, please contact us so we can file a claim with the carrier and give you the option of a refund or replacement product at no additional cost. Please save all packaging materials and damaged goods to assist us in filing a claim.